Shipping Policy

Shipping Policy (EMAIL ORDERS TO: safety@mutualindustries.net)

--Factory Freight Policy—
A 5% Freight Allowance Is Given On Orders Of $2500.00* Or More. Alaska, Hawaii, And Canada, A 5% Freight Allowance Will Be Credited On Invoice.

All Shipments Are F.O.B. Shipping Point. Title And Risk Of Loss For All Products Shall Pass To Buyer On Delivery By Mutual To A Common Carrier Regardless Of The Freight Terms Stated Or Method Of Payment For Transportation Charges. On Orders Less Than $2500.00 And Shipped By Common Carrier, Freight Will Be Collect Unless Verbally Requested Otherwise. Ups Shipments Will Be Prepaid And Added To The Invoice. Mutual Reserves The Right To Choose A Common Carrier On A Prepaid Order.

--Warehouse Freight Policy—
This Freight Policy Applies To Standard Warehouse Stock Items Only. Non-Stock Items That Must Ship From Factory Are Subject To Freight Charges Regardless Of Total Order Amount. On Orders Of $2500.00 Or More, A 5% Freight Allowance Will Be Credited On Invoice (In The Continental Us, Alaska, Hawaii, And Canada). All Shipments Are F.O.B. Shipping Point. Shipment Will Be Freight Collect Unless Verbally Requested Otherwise. Ups Shipments Will Be Pre-Paid And Added To Invoice.

--Lost/Damaged Shipments—
Buyer Must Notify Mutual Of Any Shortages Within Five (5) Days From The Date The Products Were Delivered To Buyer. Icc Regulations State That Buyer Is Responsible For The Following: (1) Inspecting Shipment For Lost Or Damaged Merchandise, (2) Signing Freight Bill Offered By The Carrier As “Short”, “Damaged”, Or “Subject To Further Inspection”, (3) Obtaining Signature Of The Carrier Acknowledging Lost Or Damaged Merchandise, (4) Notifying Freight Company Of The Claim And Requesting An Inspector. Mutual Industries Is Unable To Handle A Claim For You, Since All Damage Claims Must Be Adjusted At The Delivery Point Per Icc Regulations.

Please Note: Mutual Industries Is Not Responsible For Typographical Or Printer Errors.

TO ORDER, CALL TOLL FREE: (800) 523-0888 FAX ORDERS TO: (215) 927-3388